Zoho CRM

Free for up to 3 users. Standard $14/user/mo, Professional $23/user/mo.

About Zoho CRM

Zoho CRM is a comprehensive customer relationship management platform offering lead management, sales automation, analytics, and multichannel communication. The free plan supports up to 3 users. Part of the Zoho ecosystem with native integrations to Zoho Books, Desk, and 40+ other apps. Zia AI assistant provides predictions, suggestions, and anomaly detection.

Highlights

• ✓ Free plan for up to 3 users with core CRM features
• ✓ Zia AI assistant for predictions, suggestions, and anomaly detection
• ✓ Native integration with 40+ Zoho apps (Books, Desk, Campaigns)
• ✓ Fraction of Salesforce's price with comparable features

Limitations

• ✗ UI can feel dated compared to HubSpot or Pipedrive
• ✗ Advanced features (territory management, custom modules) only on higher tiers
• ✗ Steeper learning curve than simpler CRM tools

Replaces

Detailed Comparisons